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support-ticket-triage

An AI agent skill from composio-community/awesome-codex-skills, scored 70 out of 100 by code.

70/ 100B

Code score by group

  • Spec20/20
  • Description12/20
  • Procedure10/15
  • Done criteria9/15
  • Resources7/10
  • Scripts5/8
  • Safety7/7
  • Upkeep0/5

It loses the most points in Description (8), the group that checks whether the description says what the skill does and when to use it.

What the author says it does

Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports or pasted threads.

This is the description in the skill's own SKILL.md, written by its author, not by SkillCheatSheet.

Repository
composio-community/awesome-codex-skills
Folder
support-ticket-triage
License
Not identified by GitHub
GitHub stars
17,300
SKILL.md lines
27
Other files
0

Add support-ticket-triage to your agent

npx skills add composio-community/awesome-codex-skills --skill support-ticket-triage

The command uses the open skills CLI. A skill is instructions and scripts your agent will follow, so read it first: open the folder on GitHub at the commit that was scored. GitHub identifies no license for this repository, so check its terms before you use it.

Labelled for

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All skills in composio-community/awesome-codex-skills

Scores come from a snapshot of 300 public GitHub repositories taken on 12 November 2026. Every score is the result of fixed checks run by code; no AI is involved. How scoring works.