Agent skills for Customer Service Representatives

8 agent skills are labelled for Customer Service Representatives work. They are listed by code score, out of 100.

All 8

shopify-review-triage github/awesome-copilot
Use this skill when someone wants public Shopify App Store reviews, low-star reviews, or merchant feedback triaged, prioritized, clustered, or turned into a product or support bri…

Verified92A
review-reputation anthropics/knowledge-work-plugins
Watches what customers are saying in public and in private, then does something about it. Aggregates Google, Yelp, and Facebook reviews alongside disputes, tickets, and email into…

75B
ticket-deflector anthropics/knowledge-work-plugins
Reads a forwarded customer email or ticket, pulls order and refund status from a payments connector (PayPal, Square, or Stripe) or Shopify, account history from the CRM, and open…

75B
gtm-enterprise-onboarding github/awesome-copilot
Four-phase framework for onboarding enterprise customers from contract to value realization. Use when implementing new enterprise customers, preventing churn during onboarding, or…

74B
ticket-triage anthropics/knowledge-work-plugins
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it,…

74B
customer-success-manager alirezarezvani/claude-skills
Use when reviewing customer accounts for health, churn risk or expansion. Scores health with health_score_calculator.py, churn with churn_risk_analyzer.py and upsell with expansio…

74B
draft-response anthropics/knowledge-work-plugins
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering…

73B
support-ticket-triage composio-community/awesome-codex-skills
Triage customer support tickets/emails/chats into categories, priority, and next action; draft responses and create reproducible steps; use for Zendesk/Intercom/Help Scout exports…

70B

Scores come from a snapshot of 300 public GitHub repositories taken on 12 November 2026. Every score is the result of fixed checks run by code; no AI is involved. How scoring works.